As a mystery shopper and guest, I give valuable data and feedback to some of the biggest brands restaurants and hotels all over the world.
I will analyse to refine store designs, employee, products.
Experience
I've been within the industry for years. Being from both sides I can provide an unbiased and honest appraisal of your ‘Customer Experience’ (whatever that looks like for you). I can spot the "rights" and "wrongs" so we can make sure your customers will satisfy their expectations.
